Frequently asked questions
How does fulfillment work?+
Orders under $5 are fulfilled automatically and instantly. Orders of $5 or more are manually reviewed by our team and take 1–5 hours.
Where do I get my account data?+
It is sent to your email and is also available on your orders page, where you can open any order to see its delivery details.
What if the account details don't work?+
Send us proof and you are guaranteed a new account after 1 hour. See the Rules & Guarantee for the full details, including refunds.
What if something else goes wrong with my order?+
Reach out via the support page with your order ID and we will help sort it out.